Father’s Day 2024 Hospitality Insights: Gift card sales surge and guest experience improves

Our friends over at Feed It Back shared some valuable insights on Father’s Day this year, and here are the highlights:

⬆️ Raising that NPS: Father’s Day bookings have been climbing in recent years, and the NPS score is now on par with Mother’s Day!

🎅 The Christmas Effect: Meeting customer expectations for an extra-special experience on these high-ticket days is essential.

💸 Gift card sales on the rise: We recorded a 56% YoY growth in sales, and our partner Zonal also reported an increase in bookings, highlighting the growing significance of Father’s Day in the hospitality industry.

⚡ S.O.S (the good kind): Speed of Service saw the most improvement this year, addressing the biggest pain point from 2023. Great work!

Find out more about this and much more by downloading the report directly 👉 https://feeditback.com/fathers-day-2024/